surface book 2 power supply This is a topic that many people are looking for. newyorkcityvoices.org is a channel providing useful information about learning, life, digital marketing and online courses …. it will help you have an overview and solid multi-faceted knowledge . Today, newyorkcityvoices.org would like to introduce to you Surface Book 2 major problems. Is yours doing this?. Following along are instructions in the video below:
” s up people hey today we re back and unfortunately as you can tell from from the tile on the video. My service book too took a crap on me. So i just booting up right after we turn off the camera. And then it was super sketchy.
I want to go download a movie off microsoft movies in tv and bam blue screen of death no not not a big fan. I m not too happy about it so good news is that microsoft gave me a new one but to give you a little background. What was going on and why why i ended up having to get a new surface book to was as i said in the review video. I was having trouble the some reason the computer wouldn t recognize that there was the g.
The graphics card the gtx 1060 in the face and i would have to undock dr. The screen and and then it would eventually work and i could play my game. But that was that was just kind of the beginning of it soon after that i started getting random blue screens here and there while i was working was browsing the web well i was doing anything and never did occur when i was playing a video game. But when i was working or browsing the web.
It would blue screen on me and restart the machine also another weird quirk was when i would turn the computer on it would the the sound card wouldn t register so would say not found i d have to click on the sound icon. It would troubleshoot it for like two seconds. A i could see that the sound card came up i would identify it and then i just click cancel on on the troubleshooter and it would be fine the other thing was if i had the computer off and in my bag take it out of my bag sometimes it wouldn t turn on i d hit the power button. I d hold the power button.
I do all these things in it and it just wouldn t turn on eventually. I d have to hit the undock button. And that s the only thing that would light it up it would eventually pop the screen off it wouldn t ever light up and then i d hear a ding and then and then i could start the computer. And then i could dock the computer back on so that only happened twice and by that time.
I was pretty fed up and started calling microsoft service. So now it starts up it s obviously something going on here. It s not quite correct. Because it still didn t turn back.
Oh. My goodness getting ready for what going on vacation looks like a bitch. Oh yeah that i log man apparently it didn t tell me that it attached. But the keyboard works now it says.
It s still detached now let s see if it recognizes the comics code device manager. Yeah say no gtx 1060 yet. I m attached to the base. It doesn t come off so let s detach it again okay.
Now says. It s detached. And now the graphics card shows up i did take a couple steps before i called service. I wiped the computer.
I reset the whole thing reinstalled windows made sure i had all the up to date. Os and drivers everything that i could find that windows update would give me still getting blue screens. Still having the problems so then i called microsoft service. The the surface division of that and they sent me over a link for the complete up to date drivers package.
So i installed that i still wasn t able to able to update. My graphics card through the geforce experience from nvidia. So i ended up contacting them and they ended up giving me a link to a specific driver for the surface book. Which installed no problem and then they said going forward from there i d be able to use the geforce experience to update.
My graphics card. So i did all that i uh no proof to support and i started using my computer blue screen within like 10 minutes or so so i i gave it overnight. Still having issues with it so the next day. I called service backup said.
I am. So so i m the issues is they seem to actually be progressing. I think i m getting more blue screens more more often so they just said well we ve pretty much done everything we can so we ll replace it for you. It s all super pumped about that and i was it s actually pretty worried because i didn t purchase the two year extended warranty on the surface.
When i have bought it in december. They said that really my warranty expired. But they have a 30 day grace period. And i literally had two days before that expired.
So i got super. Lucky that i really pursued this issue. Hard and tried to figure it out before i was gonna be pretty much i so well i think so anyway they set it up they they checked my local store in scottsdale. To make sure they had one in stock.
I drove over there and got exchanged so i got it right here. So we re all set okay. I got it i was literally in the store for 10 minutes. And i was pretty simple.
I didn t have to prove anything i didn t have to give up my customer case. Number did not do anything i just walked in there. And said. Hey i got it replace this i ve been on phone.
Support. They said it needs to be replaced. So i ve already went through everything with them. And i said okay let s get you a new computer brought out and um.
I got so almost said um. I did end up purchasing the two year extended total guarantee coverage warranty and they re a nice knife to give me 100 off. That for like one hundred and fifty four dollars or something like that for total coverage two years and it does have a fifty fifty dollar deductible. If it is like damaged like you caused the damage.
But other than that it s great so i m covered for two years now if this thing starts having blue screens and crap going on with it again bam. I get a new one so i m happy. But now i got to get back to the house. I gotta.
It s gonna take about an hour to get back home and then i got a load up the family in the in the car and we got to head back to san diego today so i can go back to work tomorrow so what a trip. But i m glad i got my computer replaced so see you in the computer room. Please super pumped let s do a quick on box and then get set up and get back to work. But what s what s gonna set up right now all right so there it is got all the one boxed man get after it get set up right now and get all my stuff installed back on it and get back to work.
Hopefully zero issues. So i ll probably try to do a follow up in a few weeks. Like you know if i m having more issues or that s been running great just do a quick follow up video on on the machine. How it s working for those of you are interested the lot number of the machine that had all the issues was 1746 so i bought that back in the middle of december.
And like i said. It worked great for a couple couple months and then started started having those intermittent issues with the graphics card and then just escalated from there so i am happy with the machine. I think i still will be really hoping that that was either just a lemon off the off the production line or maybe. There is a problem with that lot number.
So. If you guys are having issues with your machine check that wat number. I d be interested to know if if you guys experienced some of the same problems or if it was just my machine so let me know in the comment section below give me a like but anyway. We ll see you guys in the next one and back you ” .
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